Trouble Shooting

Tip 1

One of the most common calls we get is that the transfers is not sticking.
It is not the transfer. It is the garment that has moisture due to where it has been stored. In order to get rid of the moisture, please pre heat the garment first then apply the transfer.

Tip 2

Put more than 1 garment to pre heat for faster production.

Tip 3

Use Teflon sheets or pads to secure the transfer in place.

A. Please check pressure (please watch our video on how to check the pressure); temperature, and time. Please see application methods below.

TONE ON TONE: Temperature: 375 F | Time: 6 seconds | Method: peel immediately

RETRO WASHOUT PRINT: Temperature: 375 F | Time: 6 to 8 seconds | Method: peel cold

HIGH OPAQUE FOR DARK GARMENTS: Temperature: 375 F  | Time: 4 to 6 seconds  | Method: hot peel

SOFT HAND PRINTS: Temperature: 375 F  | Time: 6 to 8 seconds | Method: hot peel

GLITTER: Temperature: 375 F  | Time: 8 seconds | Method: cold peel

PUFF INK: Temperature: 375 F  |Time: 4 to 6 seconds | Method: hot peel

SUBLIMATION: Temperature: 375 F | Time: 35 seconds | Method: hot peel

A. When placing the order, please let us know that you’re applying the transfer onto a red garment. We will use the necessary process to make sure it doesn’t bleed.

A. Black and Red are the trickiest colors to work with. Fortunately unlike other printing methods, heat transfers have the best solution for these colors.
When placing the order, please let us know that you’re applying the transfer onto a red or black garment. We will use the necessary process.

A. You’re using too much heat. Please refer to application methods.

A. We use the best quality high opaque inks in the industry to avoid such issues.

A. It is inevitable to avoid ink spots. An easy fix is to scrap them off by using a sharp edge. If it is in a spot that cannot be scrapped off, please contact us.

A. Please check your temperature, you are using too much heat.

Water-based ink utilizes either dyes or pigments in a suspension with water as the solvent. The evaporation of the water is necessary to set or cure the ink.

Plastisol ink is a PVC (Some inks are Phalide Free) based system that essentially contains no solvent at all. Along with UV ink used in graphic screen printing, it is referred to as a 100% solid ink system. Plastisol is a thermoplastic ink in that it is necessary to heat the printed ink film to a temperature high enough to cause the molecules of PVC resin and plasticizer to cross-link and thereby solidify, or cure.

A. We offer a variety of foil colors and designs. Please contact us.

A. Please check preparing files and accepted files formats below.

Preferred file formats

For screen printed designs, make sure all fonts are converted to curves, and all the images are vectors. If a vector file is not available, a high resolution .JPEG or TIFF is accepted for 1 color jobs.

We accept .CDR, .AI, .PDF, .EPS, .JPG, .BMP, .GIF, .PNG, .TIF, .PSD

Check Fine Details

To ensure the fine details and outlines on your artwork are printed clearly, make sure the smallest areas are at least:

Small details and outlines: at least 1.5 points

Non printing and knock-out areas: 2 points

A. Plastisol can be applied to virtually any type of fabric, but depending on the fabric it might need a special treatment to better stick to the fabric. Please contact us if you plant to apply it onto fabrics other than 100% cotton, 50/50 blend.

A. Yes, but it needs a special treatment to help it stick to the fabric. Please make sure you mention the type of fabric when placing your order.

A. Yes, but it needs a special treatment to help it not crack and stick to the fabric. Please make sure you mention the type of fabric when placing your order.

Dye Sublimation is a digital process where you take any type of digital artwork and then print it onto a transfer paper image using special sublimation transfer inks. Sublimation doesn’t print white and only works on 100% polyester fabrics, so it is recommended to use white 100% polyester garments.

Plastisol transfers are available in different formulas. Formulas are selected based on the type of fabric.  It has a very long durability and works  virtually in any color of garment and types of fabrics.

A. Yes. We have metallic colors and foil.

A. Heat transfers have a 5 years plus self life, provided it is temperature controlled and moisture free.

A. It lasts for as long as the garment lasts.

A. Direct garment printing, as the name says prints directly on the garment. Heat transfers are printed on paper and then applied to the garment with a heat press. Heat transfers have come a long way, what we can achieve today with plastisol inks is difficult to achieve in direct printing. It is possible to achieve more clarity and quality.

Heat transfer have taken over the garment industry for a couple of reasons:

  • not minimum setup fee
  • no pre printed inventory/ no dead stock
  • easy to fulfillment on repeats
  • transfers have a long shelf life
  • Superior quality especially for black garments
  • 25 sheets for custom orders
  • Pack of 25 transfers for stock designs
  • 1+ linear foot for sublimation transfers

A. Artwork of photo-realistic quality does not print well as a screen printed transfer. We would advise our 4 colors process or sublimation process.

We work with 4 different sheet sizes for small press and 2 sizes for large press.

Please setup your artwork inside the print area. If you want us to cut it for you please leave at least 0.8 inch of space in between the designs.

Try to work with designs that have the same color.

Small Press

Sheet # 1 = 12.5″ x12″ | Print area 11.5″x10”

Sheet # 2 = 13″x14″  | Print area 12″x13″

Sheet # 3 = 12.5″x19″ | Print area 11.5″x18″

Sheet # 4 = 20″x14″ | Print area 19″x13″

Large Press

Sheet # 5 = 25”x38″ | Print Area 24″x37″

Sheet # 6 =  28″x40″ | Print Area 27”x39”

A. You can download our prices here.

A heat press is central to success when decorating garments with heat transfer materials. Your choice of heat press can be based on a variety of factors, including heat press style, features, and performance.

Heat Press Features

  • Temperature consistency is the most indispensable feature of any heat press. Cold spots in the upper platen can lead to ruined garments.
  • Interchangeable platens make application on different garments easier.
  • Digital display ensures accurate pressure and temperature.

Heat Press Performance Considerations

  • Manufacturer’s reputation
  • Service options

Please refer to Application Methods.

TONE ON TONE: Temperature: 375 F | Time: 6 seconds | Method: peel immediately

RETRO WASHOUT PRINT: Temperature: 375 F | Time: 6 to 8 seconds | Method: peel cold

HIGH OPAQUE FOR DARK GARMENTS: Temperature: 375 F  | Time: 4 to 6 seconds  | Method: hot peel

SOFT HAND PRINTS: Temperature: 375 F  | Time: 6 to 8 seconds | Method: hot peel

GLITTER: Temperature: 375 F  | Time: 8 seconds | Method: cold peel

PUFF INK: Temperature: 375 F  |Time: 4 to 6 seconds | Method: hot peel

SUBLIMATION: Temperature: 375 F | Time: 35 seconds | Method: hot peel